Frequently Asked Questions
Fast, Convenient Urgent Care in Clio, Michigan
When you or a family member becomes sick or suffers a minor injury, getting timely medical attention shouldn’t be complicated. Hope Urgent & Primary Care in Clio, Michigan provides convenient urgent care for children and adults experiencing non-life-threatening illnesses, injuries, and other medical concerns.
Our experienced healthcare team offers walk-in urgent care, onsite digital X-rays, onsite lab testing, primary care, pediatric and adult care, and telemedicine services to help patients get the care they need without the long waits often associated with a hospital emergency room.
Below are answers to some of the most frequently asked questions about urgent care at Hope Urgent & Primary Care.
Do I need an appointment for urgent care?
No. Walk-ins are welcome at Hope Urgent & Primary Care in Clio, Michigan.
If you have a non-life-threatening illness or injury that requires prompt medical attention, you can visit our urgent care clinic without a scheduled appointment. This makes urgent care a convenient option when you need medical attention but cannot wait for a traditional primary care appointment.
Patients who prefer to plan ahead may also book an appointment for added convenience.
Whether you walk in or schedule ahead, our goal is to provide timely, compassionate medical care and keep wait times as short as possible.
Need care today? Walk in or book an appointment with Hope Urgent & Primary Care in Clio.
What conditions can urgent care treat?
Hope Urgent & Primary Care treats a wide range of non-life-threatening illnesses, injuries, and medical concerns in children and adults.
Depending on your symptoms and the clinical evaluation of your healthcare provider, urgent care may be appropriate for conditions such as:
- Cold and flu symptoms
- Fever
- Cough
- Sore throat
- Earaches and ear infections
- Sinus symptoms and infections
- Allergic reactions
- Minor burns
- Cuts and minor wounds
- Bug and insect bites
- Sprains and strains
- Minor injuries
- Nausea and vomiting
- Diarrhea and gastrointestinal symptoms
- Urinary symptoms and possible urinary tract infections
- Rashes and minor skin conditions
- Headaches
- Respiratory symptoms
- Minor infections
- Sports-related injuries
- Other non-life-threatening illnesses and injuries
Our medical team can evaluate your symptoms, determine an appropriate course of care, perform certain diagnostic testing when medically indicated, and recommend additional treatment or referral when necessary.
If you are unsure whether your condition is appropriate for urgent care, please contact our office.
For severe or life-threatening symptoms, call 911 or go to the nearest emergency room immediately.
Does Hope Urgent & Primary Care treat children?
Yes. Hope Urgent & Primary Care provides care for both children and adults.
Our Clio urgent care clinic is designed to provide convenient medical care for families, including pediatric patients experiencing many common non-life-threatening illnesses and injuries.
Children may be evaluated for concerns such as fever, cough, cold and flu symptoms, sore throats, earaches, minor injuries, rashes, bug bites, minor burns, cuts, and other appropriate urgent medical needs.
Our practice also features a child-friendly activity area to help make visits more comfortable for younger patients and their families.
The appropriate level of care depends on a child’s age, symptoms, medical history, and severity of illness or injury. If your child is experiencing severe symptoms or a potentially life-threatening emergency, call 911 or proceed to the nearest emergency room.
Do you offer X-rays?
Yes. Hope Urgent & Primary Care offers onsite digital X-rays at our Clio location.
Having digital X-ray capabilities onsite can help our medical team evaluate certain injuries and medical conditions without requiring patients to immediately travel to a separate imaging facility.
An X-ray may be recommended after your healthcare provider evaluates your symptoms or injury and determines that imaging is medically appropriate.
X-rays may be useful when evaluating certain:
- Bone and joint injuries
- Suspected fractures
- Sprains and other injuries
- Chest or respiratory concerns
- Other conditions where diagnostic imaging may assist with evaluation
The need for an X-ray is determined by your healthcare provider based on your individual condition.
Need an X-ray in Clio, Michigan? Contact Hope Urgent & Primary Care or visit our urgent care clinic for an evaluation.
Do you offer lab testing?
Yes. Hope Urgent & Primary Care offers onsite lab testing as well as send-out laboratory testing when appropriate.
Laboratory testing can help healthcare providers evaluate symptoms, identify certain illnesses or conditions, and determine an appropriate course of treatment.
The specific tests recommended will depend on your symptoms, medical history, and your healthcare provider’s clinical evaluation. Some testing may be performed onsite, while other laboratory tests may need to be sent to an outside laboratory for processing.
Hope Urgent & Primary Care also offers drug testing services.
If you need a specific laboratory test, please contact our office before your visit to confirm availability and determine whether an appointment or other preparation is required.
What insurance plans do you accept?
Hope Urgent & Primary Care accepts insurance plans and is a VA in-network provider.
Because individual insurance policies, networks, deductibles, copayments, and coverage requirements can vary, we recommend confirming your specific benefits before receiving care.
Patients should bring their current insurance card and photo identification to their visit whenever possible.
Even when an insurance company is accepted by a medical practice, individual plans and services may have different coverage requirements. Your insurance provider can provide the most accurate information regarding your specific benefits, copayment, deductible, and network status.
Hope Urgent & Primary Care also offers flexible payment options to help make healthcare more accessible.
Have a question about your insurance coverage? Call Hope Urgent & Primary Care before your visit and our team will be happy to assist you. Call (810) 366-1366 Now!
When should I go to an emergency room instead of urgent care?
Urgent care is intended for illnesses and injuries that require prompt medical attention but are not life-threatening emergencies.
You should call 911 or go directly to the nearest emergency room if you believe you are experiencing a serious or life-threatening medical emergency.
Examples of symptoms that may require emergency medical attention include:
- Severe chest pain or pressure
- Severe difficulty breathing
- Signs or symptoms of a stroke
- Loss of consciousness
- Severe head injury
- Uncontrolled or severe bleeding
- Severe trauma
- Severe burns
- Seizures
- Suspected poisoning or overdose
- Severe allergic reactions involving difficulty breathing
- Sudden severe weakness, confusion, or neurological symptoms
- Any condition that appears immediately life-threatening
Do not delay emergency medical care while attempting to contact our office. Call 911 immediately for a life-threatening emergency.
For illnesses and injuries that require prompt attention but are not life-threatening, Hope Urgent & Primary Care provides a convenient alternative to the emergency room.
Additional Urgent Care Questions
Can I walk into Hope Urgent & Primary Care without calling first?
Yes. Walk-in patients are welcome for urgent care. You may also book an appointment if you prefer to schedule your visit ahead of time.
Does Hope Urgent & Primary Care provide both urgent care and primary care?
Yes. Hope Urgent & Primary Care provides both urgent care and primary care services for the whole family.
Urgent care focuses on medical issues that need prompt attention, such as an unexpected illness or minor injury. Primary care focuses more broadly on ongoing healthcare, preventive care, health monitoring, and management of your overall health.
Having urgent care and primary care services available through the same practice can provide greater continuity and convenience for patients and families.
Do you offer telemedicine appointments?
Yes. Hope Urgent & Primary Care offers telemedicine appointments.
Telemedicine can provide a convenient option for certain medical concerns that may not require an immediate in-person examination or diagnostic testing.
Not every medical condition is appropriate for a virtual visit. If an in-person examination, laboratory testing, imaging, or emergency treatment is necessary, your healthcare provider may recommend that you receive in-person care.
Can urgent care perform an EKG?
Hope Urgent & Primary Care lists EKG services among the medical services available at the practice.
Whether an EKG or another diagnostic test is appropriate will depend on your symptoms and your healthcare provider’s evaluation.
Important: Chest pain, severe shortness of breath, fainting, or other symptoms that could indicate a medical emergency should not be delayed for an urgent care visit. Call 911 or go to the nearest emergency room.
Does Hope Urgent & Primary Care offer sports physicals?
Yes. Hope Urgent & Primary Care offers sports physicals.
Sports physicals can help determine whether an athlete is medically prepared to participate in sports and physical activities. Contact our Clio office for current pricing, availability, and any forms you should bring with you.
What should I bring to my urgent care visit?
To help make your visit as efficient as possible, consider bringing:
- A valid photo ID
- Your current insurance card
- A list of medications you currently take
- Information about medication allergies
- Relevant medical history
- Any forms required for a physical, school, employer, or other organization
- A parent or legal guardian when required for a minor
Providing complete and accurate information helps our healthcare team evaluate your medical needs.
How do I know whether I need urgent care or primary care?
Urgent care is generally appropriate when you have a non-life-threatening illness or injury that needs prompt attention.
Primary care is generally better suited for routine and ongoing healthcare needs, including preventive care, regular checkups, chronic condition management, health screenings, medication management, and establishing a long-term relationship with a healthcare provider.
Hope Urgent & Primary Care offers both urgent care and primary care, making it easier for individuals and families to access different levels of care through one local practice.
Looking for Urgent Care in Clio, Michigan?
Hope Urgent & Primary Care provides convenient, compassionate healthcare for children, adults, and families in Clio and surrounding Mid-Michigan communities.
Whether you need care for an unexpected illness, a minor injury, diagnostic testing, an X-ray, or another non-life-threatening medical concern, our healthcare team is here to help.
Hope Urgent & Primary Care
5105 W. Vienna Rd., Suite H
Clio, MI 48420
Phone: 810-366-1366
Walk-ins Welcome | Appointments Available
Call Now | Book an Appointment
Medical Emergency Notice
Hope Urgent & Primary Care is not a substitute for emergency medical services. If you are experiencing a life-threatening medical emergency, call 911 or go to the nearest emergency room immediately.